Start with the process costing you time or control.
Tell us what keeps happening, who is involved, and what you have tried. We will recommend a practical starting point.
What to bring
You do not need a complete process map.
A practical description of what keeps happening is enough to start.
- Which process is causing the problem
- Where the process starts and ends
- Which teams or roles are involved
- What is delayed, repeated, inconsistent, or difficult to see
- Which tools and documents are currently used
- What has already been tried and what needs to improve
Tell us what is happening
Give us enough context to assess the problem.
What happens next
